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Deaconess Health System

Customer Specialist I HME

Evansville, IN | On-site

Full-timeHealthcare
Listed pay$17.03 to $23.85 an hourPosted Aug 12

Near METS

A confirmed walk to local transit

This worksite is about 2 minute walk (0.1 miles) from W Delaware St/Read St.

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About this job

Support patients, caregivers, providers, and care teams for Deaconess Home Medical Equipment and Infusion. This front-desk and phone-based role coordinates referrals and orders, maintains accurate records, and helps patients receive equipment and services for care at home. Listing note: EVV Jobs prepared this listing from information published by the employer on August 12, 2026. Review the linked employer application for the latest details and availability.

What you will do

Serve as a front-desk and phone contact for patients, caregivers, and health care partners.

Answer incoming calls and provide professional assistance in a high-volume environment.

Process referrals and service requests from case managers, nurses, physician offices, and other sources.

Coordinate and track home medical equipment and infusion orders.

Maintain accurate patient, referral, and order information in the employer's systems.

Communicate with clients and internal teams and support routine office operations.

What you will bring

High school diploma or GED, or an accepted equivalent combination of education and experience.

Strong communication, organization, customer service, and multitasking skills.

Ability to work effectively in a fast-paced office environment and learn new systems.

One year of related health care, customer service, or office experience is preferred.

Medical terminology, data-entry, or pharmacy-process experience is helpful.

Benefits

Training and opportunities to build health care and administrative skills.

Career-growth opportunities within home medical equipment, infusion, and broader health care operations.

Deaconess also describes medical, dental, vision, flexible-spending, education, and retirement programs on its benefits site. Eligibility depends on the employer's plan terms and the employee's status.

Schedule

The posting states 40 hours per week on day shift. Exact daily hours are not stated in the job posting.

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